WELLBOUND MEDICAL

WEBSITE PRIVACY POLICY

Effective Date: 02/15/2026

Wellbound Medical (“Wellbound Medical,” “we,” “our,” or “us”) is committed to protecting your privacy. This Website Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, use our online services, submit forms, or communicate with us electronically.

This Privacy Policy applies to our website and related online services (collectively, the “Site”).

1. INFORMATION WE COLLECT

We may collect information from you in several ways, including when you visit our Site, fill out a form, request services, purchase a program, or contact us.

A. Personal Information You Provide

You may voluntarily provide information such as:

• Name

• Email address

• Phone number

• Mailing address

• Date of birth

• Payment or billing details

• Health information you enter into forms

• Information submitted during appointment requests or consult applications

B. Health Information

If you submit health-related information through forms, questionnaires, appointment requests, or communication tools, that information may be considered Protected Health Information (PHI) under HIPAA once you become a patient.

Important: Submitting information through our Site does not automatically create a provider-patient relationship.

C. Automatically Collected Information

When you visit our Site, we may automatically collect certain technical information, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited and time spent on the Site

• Referring website or link

• General geographic location (city/state level)

This information is used for analytics, performance improvement, and security monitoring.

2. COOKIES AND TRACKING TECHNOLOGIES

Our Site may use cookies and similar technologies to improve user experience and understand how visitors use our website.

Cookies may help us:

• Remember preferences

• Improve site performance

• Understand website traffic

• Support advertising or marketing campaigns (if applicable)

You can disable cookies through your browser settings. Disabling cookies may limit some features of the Site.

3. HOW WE USE YOUR INFORMATION

We may use your information for purposes including:

• Responding to inquiries and messages

• Scheduling appointments or consultations

• Processing payments and purchases

• Delivering program materials, support, and updates

• Providing telehealth and wellness services

• Improving our website and services

• Conducting internal analytics and business operations

• Sending newsletters, educational content, and promotional updates (you may opt out anytime)

• Complying with legal obligations

• Preventing fraud, abuse, or security threats

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your information in limited circumstances, including:

A. Service Providers (“Vendors”)

We may share your information with third-party vendors who help us operate our business and website, such as:

• Website hosting providers

• Telehealth platforms

• Electronic medical record (EMR) platforms

• Scheduling and communication tools

• Payment processors

• Email and text communication platforms

• Labs and pharmacies (when applicable to care)

• IT support and cloud storage providers

These vendors only receive information needed to perform their services.

B. Legal Requirements

We may disclose your information when required to comply with applicable laws, subpoenas, court orders, or government requests.

C. Business Transfers

If Wellbound Medical undergoes a business transition (such as a merger, acquisition, or sale), information may be transferred as part of that process.

5. HIPAA AND MEDICAL PRIVACY

If you become a patient of Wellbound Medical, certain information may be protected under the Health Insurance Portability and Accountability Act (HIPAA).

Our handling of Protected Health Information (PHI) is governed by our Notice of Privacy Practices, which describes how we may use and disclose PHI and your rights under HIPAA.

6. PAYMENT INFORMATION

If you make a purchase through our Site, payment information may be processed through a third-party payment processor.

We do not store your full credit card number on our servers. Payment processors are responsible for securely handling payment information under their own privacy and security standards.

7. EMAIL, TEXT, AND ELECTRONIC COMMUNICATIONS

If you provide your phone number or email address, you agree we may contact you using those methods for:

• Scheduling

• Appointment reminders

• Program communication

• Follow-up and support

• Customer service

• Care coordination (if you are a patient)

Please note: Email and standard text messaging may not always be fully secure. If you prefer more secure communication methods, you may request alternative communication options in writing.

8. MARKETING COMMUNICATIONS

If you sign up for emails or updates, we may send you newsletters or promotional materials.

You may opt out at any time by:

• Clicking “unsubscribe” in the email, or

• Contacting us directly

Even if you opt out of marketing emails, we may still send non-promotional messages related to services you requested.

9. CHILDREN’S PRIVACY

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please contact us so we can delete it.

10. DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your information.

However, no website or electronic transmission is 100% secure. By using our Site, you acknowledge that there is some inherent risk in transmitting information electronically.

11. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we have about you

• Request correction of inaccurate information

• Request deletion of certain information (subject to legal and medical record retention requirements)

• Opt out of marketing communications

To make a request, contact us using the information below.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

14. CONTACT US

If you have questions about this Privacy Policy or how we handle your information, please contact:

Wellbound Medical
Attn: Privacy Officer
Email: info@wellboundmedical.com
Mailing Address: 110 16th Street, Suite 1460 Denver, CO 80202